Returns & Exchanges
At Honolulu Pickleball Company, we stand behind the quality of our gear and offer a 30-day return policy for unused equipment in its original packaging. Our goal is to ensure you are completely satisfied with your performance on the court.
Initiate Your Return
Visit our online returns portal with your order number and email address to start the process and receive a return authorization.
Pack Your Gear
Securely pack your unused items in their original packaging, ensuring all tags and protective covers are intact.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned equipment, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing